West Grand Bahama Vacation Packages

Staff was super friendly and helpful. Everything closes pretty early,nlike front office, the bar restuarant. but the staff was amazing. Room was ok for what we were doing but typically lower standard we are used to but still very very clean. Just older. The owner of the store took us the the airport our departure day because the cab company was late so that was amazing and we are very grateful!! Will be back!!

Right off the beach, close to the airport

Staff accomodated early check-in. Room was clean, had two closets, and a prep area with sink. No safe in room, but there was a refrigerator, microwave, and coffee maker. No beach on the premises and several rooms were under construction. WiFi was OK. On-site restaurant was amazing.

And excellent stay ! Thank you to everyone that faithfully supported us while we visited

I should have known my experience would be bad, when it took 2.5 hours to get my food from the restaurant at the resort. The facilities were outdated and many of the appliances were rusted. The weight room was small with equipment not maintained. One treadmill had a broken screen and the other had a loose belt. Requests were treated as an inconvenience. It took hours to get towels replaced. I did not have WiFi in my room my entire stay. The first day I notified staff, I was told “all rooms have WiFi, so I must have WiFi”. I came back the next day and was told that IT was not in on the weekend and to come back on Monday. I came back on Monday and was told, they would let IT know I needed assistance. That assistance never came. Air conditioning in my room was not controllable. The temperature never changed. Our toilet would not flush properly. Overall, it was the worst experience on any trip i have ever been on. There were a few nice people, like Jones, but most others could care less.